Articular
Privacy Policy & Terms of Service
1. Privacy Policy
This Privacy Policy governs the way *Articular* (“we”, “our”, “us”) collects, uses, maintains and discloses information collected from users of https://articular.in. We are committed to protecting your privacy under the Information Technology Act, 2000 and GDPR guidelines.
Information we collect
- Personal identification: Name, Email, Mobile, Shipping Address
- Payment information processed via Razorpay — we do not store card/bank data
- Browser/device metadata for analytics and security
How we use your information
- To process your art order and deliver products
- To send invoice & shipment updates
- To improve user experience and website functionality
Data storage & security
We use SSL encryption and secure servers. Payment processing is handled by Razorpay Software Pvt. Ltd. in compliance with PCI-DSS standards. We never store card numbers or CVV on our servers.
Third-Party Services
Razorpay may require identity verification for fraud prevention. Google Analytics tracks browsing behaviour for improvements.
Cookies
You may choose to disable cookies in your browser settings.
Data deletion
To request deletion of your personal data, email us at orders@articular.in.
2. Terms & Conditions
By purchasing artwork through our website you agree to our terms of sale, pricing, and shipping policies. All artworks remain copyright of Articular or the commissioned artist.
Use of Website
You may not copy, resell, or commercially exploit artworks without permission.
Eligibility
Users must be 18 years or older to place orders.
3. Shipping Policy
Orders are shipped within India and internationally. Delivery timelines vary between 7–21 business days depending on destination and artwork size.
4. Refund & Cancellation Policy
As artworks are custom-created and printed per order, we do not offer refunds once the order is confirmed, except under these conditions:
- Wrong artwork delivered
- Damaged during transit (photo proof required within 48 hours)
Email orders@articular.in to initiate a claim.
5. Contact Information
Articular
Mumbai, Maharashtra, India
Email: orders@articular.in
Phone: +91-7769944741
GSTIN: YOUR-GST-HERE
Last updated: January 2026