Articular

Privacy Policy & Terms of Service

1. Privacy Policy

This Privacy Policy governs the way *Articular* (“we”, “our”, “us”) collects, uses, maintains and discloses information collected from users of https://articular.in. We are committed to protecting your privacy under the Information Technology Act, 2000 and GDPR guidelines.

Information we collect

  • Personal identification: Name, Email, Mobile, Shipping Address
  • Payment information processed via Razorpay — we do not store card/bank data
  • Browser/device metadata for analytics and security

How we use your information

  • To process your art order and deliver products
  • To send invoice & shipment updates
  • To improve user experience and website functionality

Data storage & security

We use SSL encryption and secure servers. Payment processing is handled by Razorpay Software Pvt. Ltd. in compliance with PCI-DSS standards. We never store card numbers or CVV on our servers.

Third-Party Services

Razorpay may require identity verification for fraud prevention. Google Analytics tracks browsing behaviour for improvements.

Cookies

You may choose to disable cookies in your browser settings.

Data deletion

To request deletion of your personal data, email us at orders@articular.in.


2. Terms & Conditions

By purchasing artwork through our website you agree to our terms of sale, pricing, and shipping policies. All artworks remain copyright of Articular or the commissioned artist.

Use of Website

You may not copy, resell, or commercially exploit artworks without permission.

Eligibility

Users must be 18 years or older to place orders.


3. Shipping Policy

Orders are shipped within India and internationally. Delivery timelines vary between 7–21 business days depending on destination and artwork size.


4. Refund & Cancellation Policy

As artworks are custom-created and printed per order, we do not offer refunds once the order is confirmed, except under these conditions:

  • Wrong artwork delivered
  • Damaged during transit (photo proof required within 48 hours)

Email orders@articular.in to initiate a claim.


5. Contact Information

Articular
Mumbai, Maharashtra, India
Email: orders@articular.in
Phone: +91-7769944741
GSTIN: YOUR-GST-HERE

Last updated: January 2026